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Accessibility

Accessibility.

We are committed to meeting the needs of all our clients. If you have a hearing or speech impairment contact us using Textphone 0845 732 3436 (lines open 9am - 5.30pm, 7 days a week). For visually impaired clients, we can provide documents in large print, Braille or on audio cassette. Please speak to a member of staff.

Accessing our website

We're working towards complying with RNIB/WAI Level AA guidelines, which set out a number of principles that ensure we meet the needs of our visually impaired clients. These include:

Using meaningful ALT text for all images and providing descriptive text of significant images
Avoiding the use of FRAMES which are difficult for special browsers to interpret
Providing text descriptions of multimedia content on our site
Using descriptive link titles

We recommend the following speaking browsers, which are available for a free trial period:

IBM Home Page Reader (HPR) (Please note you must have Internet Explorer 5.5 or higher on your system to use this product).
Jaws for Windows

Enlarging text instructions

Follow these steps to increase the text size on your screen when using some of the most common browsers and platforms.

There are two ways to do this:

Changing your browser settings to increase the text size
Changing the size and resolution of your screen.

Changing your browser settings to increase the text size

Follow these instructions to increase the text size using the most common browsers. Note that some pages will not render correctly in non-standard font sizes. MS Internet Explorer 7 on Windows

Select the Page menu
Point to Text Size
Select your choice of Largest, Larger, Medium, Smaller, Smallest text sizes.

MS Internet Explorer 6 on Windows

From the menu bar, select the View menu
Point to Text Size
Select your choice of Largest, Larger, Medium, Smaller, Smallest text sizes.

Changing the size and the resolution of your screen

Reducing the resolution of your screen will increase the size of the text. To do this:

Windows

From the start menu select Settings and Control Panel.
In the Control Panel window, select Display, and then select the Settings tab.
In the desktop area section of the Display Properties dialogue box, move the slider marker to the left. This will effectively increase the text size. click 'OK 'to implement the changes.

Lloyds Bank International, S.A.U. with registered office at C/ Serrano, 90, 5^a Planta, 28006 Madrid, Spain, is registered in the Spanish Register of Banks and Bankers (Registro de Bancos y Banqueros) with the number 0236. Reg. Mer. Madrid, T.6799, L.0, F.108 Sec.8a, H.M.- 110714, Inscrip. 1a N.I.F. A-80481765. Lloyds Bank International S.A.U. is a Spanish bank duly incorporated in Spain.

All Lloyds Bank International, S.A.U. accounts and deposits will be held in Spain and subject to Spanish Law and Spanish banking rules. Lloyds Bank International, S.A.U. is registered with and regulated by the Bank of Spain who may be contacted at Banco de España, Servicio Jurídico de Reclamaciones, Alcalá 48, 28014 Madrid. Lloyds Bank International, S.A.U. subscribes to a dispute resolution procedure for deposit taking business operated by the Bank of Spain.

Lloyds Bank International, S.A.U. is a member of the Fondo de Garantía de Depósitos. Lloyds Bank International, S.A.U. paid up capital exceeds €58 million. Telephone calls may be monitored to improve services. The Financial Services Compensation Scheme under the UK Financial Services and Markets Act 2000 does not apply to deposits held in Spain.

If you do not have professional experience, you should not rely on the information contained in this communication. If you are a professional and you reproduce any part of the information contained in this communication, to be used with or to advise retail clients, you must ensure it conforms to the Financial Services Authority's advising and selling rules.

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